VN HR - Head of People Operations

Ho Chi Minh City, Vietnam Full-time

About Ninja Van

Ninja Van is on a mission to dominate e-commerce logistics in Southeast Asia. We are one of the fastest growing startups in the region - founded in mid-2014, we have already won over 6,000 merchants and deliver more than 4 million parcels a month across six countries. In Jan 2018, we raised one of the largest Series C rounds ever in Southeast Asia and are well-positioned for our next phase of rapid growth.

At our core, we are a technology company that is disrupting a massive industry with cutting edge software and operational concepts. Driven by algorithm-based optimization, dynamic routing, end-to-end tracking and capacity balancing with partner fleets, we provide best-of-class delivery services that delight both the shippers and end customers. But we are just getting started! We have much room for improvement and many ideas that will further shape the industry. 

 We are looking for outstanding individuals to join our young and stellar team as our Head of People Operations:


  • Establish and lead recruitment practices and procedures necessary to recruit and retain an effective workforce.
  • Develop organization strategies by identifying and researching human resources issues; contributing information, analysis, and recommendation to organization strategic thinking and direction; establishing human resources objectives in line with organizational objectives.
  • Manage the significant resources growth with developing better recruitment strategies and clear procedures and good administration
  • Develop and implement compensation strategies and structures that align with regional ensures the  provisions of cost effective benefits plan
  • Plan, develop, implement and administer programs, procedures, and guidelines to help align staff with the strategic goals of the company and lead the implementation of a performance management system.
  • Management of a full spectrum of legal issues and prompt responses to day-to-day issues that the businesses may face, which includes documentation and drafting, advisory, managing claims and disputes, employment matters, and working with local counsel.
  • Anticipate risks (both internal and external), counsel and advise the business leadership on how to manage the risks. The scope could be across supplier/customer relationships, credit management, litigation risks, regulatory matters and business development opportunities
  • Develop, lead and execute purchasing strategies
  • Track and report key functional metrics to reduce expenses and improve effectiveness
  • Monitor and forecast upcoming levels of demand


  • 5 years hands on experience in HR
  • Generalist background with broad knowledge of recruitment, compensation & benefits, organizational planning, training and development, performance management and transportation and logistics legal
  • Excellent communication skills and leadership qualities.
  • Fluency in English is required
  • Skill in establishing priorities and managing workload.
  • Capacity to learn and adapt in a fast-paced start up environment

Workplace: Binh Tan district, HCMC

Apply for this opening at