VN - Freight Manager

Ho Chi Minh City, Vietnam Full-time

About Ninja Van

Ninja Van is on a mission to dominate e-commerce logistics in Southeast Asia. We are one of the fastest growing startups in the region - founded in mid-2014, we have already won over 6,000 merchants and deliver more than 2 million parcels a month across six countries. In Jan 2018, we raised one of the largest Series C rounds ever in Southeast Asia and are well-positioned for our next phase of rapid growth.

At our core, we are a technology company that is disrupting a massive industry with cutting edge software and operational concepts. Driven by algorithm-based optimization, dynamic routing, end-to-end tracking and capacity balancing with partner fleets, we provide best-of-class delivery services that delight both the shippers and end customers. But we are just getting started! We have much room for improvement and many ideas that will further shape the industry. 

As the Freight Manager, you will set up, build and grow our land freight business. Your responsibilities:

  • Develop and implement strategy in collaboration with Ninja Van’s senior team
  • Be responsible for performance and growth of the freight business
  • Hire, train and lead the freight sales and operations teams
  • Set objectives and KPIs for the team
  • Establish standard operating procedures and policies with regards to land freight execution,
  • driver management, reporting and customer satisfaction
  • Ensure cost effective delivery of logistics services while maintaining customer satisfaction


  • Bachelor’s Degree
  • Track record of leading a team - superior communication and interpersonal skills
  • Strong analytical skills and ability to cut through the noise to understand what needs to be done
  • Desire to be part of a “start-up culture”
  • Fluency in English in required
  • Professional experience in the B2B logistics field is a plus

Workplace: Binh Tan (HCMC)

Negotiable salary

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